Fire them or invest in them?

Every manager eventually faces the same decision about underperforming team members: cut them loose, or invest in turning them around? Drawing on decades of executive and business development experience, Mark gives leaders a clear, honest framework for making that call, one that doesn't default to convenience or comfort.

This talk isn't about giving people endless chances; it's about knowing the real difference between someone who can't and someone who won't, and having the discipline to act accordingly. A direct, no-excuses talk for leaders who have to make this decision and live with it.